Logins and passwords
8 questions and answers about “Logins and passwords” in Football First, the app for football clubs and youth academies.
How do I create a login for a parent?
In Team → Parents click Add parent next to the player, or go to Users and passwords → Parent. Enter the parent's name and an email or username; the password is generated for you.
After Create login click Copy and hand the details to the parent in person or by message. They can change the password later in Settings.
A parent has two children in the club. Do they need a second login?
No. In Add parent choose Already has a login (sibling), enter the email or username the parent already uses and click Link the child. The parent keeps the same password and sees both children.
This also works for a coach or player who is also a parent.
How do I create a login for a player?
In Logins & passwords click Create login next to a player without one, or choose Player in the New login form. A player with their own login replies for themselves, writes in the team chat and sees what the coach shares.
For younger children the parent's login is enough.
What if someone has no email?
Instead of an email enter a username, e.g. amra.kurtovic: 3 to 40 lowercase letters, digits, dots or dashes, no @. The person signs in with that name and the password.
Only the club admin must sign in with a real email.
I forgot my password. How do I get a new one?
Ask your coach or the club admin. In Logins & passwords they click New password next to your name, set a new one and give it to you. The old password stops working.
Password reset by email doesn't exist yet. It's coming.
How do I change my password?
Go to Settings → Change password, enter your current and new password (at least 10 characters) and click Change password. Other devices you were signed in on are signed out.
Who can create logins and set new passwords?
- Club admin: everyone, including coaches and other staff.
- Coaches (and anyone with the right "Player and parent logins"): players and parents of their teams.
If a login is also used in another club, only its owner can change the password. Everyone changes their own password in Settings.
I can't sign in.
- Check the email or username (upper or lower case doesn't matter) and the password.
- After too many attempts wait a minute and try again.
- "Your account is not in any club yet" means the club hasn't added you yet. Ask your coach.
- If you don't know the password, a coach or the admin can set a new one.